Returns & Refunds


When purchasing through our online store you may return any item purchased within 30 days of your order. All returns are subject to a 10% restocking fee.

Please e-mail your request for returns to: sales@coadmedia.com.

Items which are eligible for return must be in their original condition in order to receive a full refund.

Please wrap the items securely to avoid damage in shipment, indicate the reason for the return and include the original packing slip.

Please use a traceable form of shipment such as UPS or USPS Registered Mail.

We do not pay for return shipping charges unless the items are damaged, defective, or shipped in error.

Please ship returns to the following address:

3 New Road,
Zeals,
BA12 6NA

or

Coad Media
1221 Profit Drive
DALLAS TX 75247-3919

Any returned items deemed unsalable will be sent back to customer with additional shipping due.